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Call Us(+91 8961002915)
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Our office73 Sahid Nagar-8 . Kolkata
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Open Hours Mon - Sat : 10:00 AM to 7:00 PM
We provide innovative, effective and world-class quality Call Centers / Business Process Outsourcing Services and assists customers by managing their contact centers, back office operations and technical helpdesks, enabling them to focus on their key business priorities. We help companies respond to the dynamic new challenges of serving customers in both traditional call centers and multi channel contact centers in both the B2B (business to business) and the B2C (business to consumer) arenas. We have the expertise to take care of your critical business processes through our network of experienced call / BPO centers.
With the current scenario it gives us ample opportunity to give consultancy to the companies in India that have contact / call / BPO centers in India, we can take up the entire turnkey projects for these companies and see that they become profit centers.
Should your company ever have the need to outsource your helpdesk, telemarketing services, customer services, technical support services or BPO services, we can assist you with the best service agency selection while managing the entire services. From project assessment, script development, agent orientation, training, remote monitoring, ongoing project assessments and consultations. We are your "Number One Source" for your entire call center / BPO needs.
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We know what works, what doesn't, and who in the industry does what best. And we bring this knowledge to youOne Source
We save you valuable time and effort searching for the right service agency. You can rely on us to do it right for you.Because you don't have the time to do it yourself.
You've got a product to develop and you've got to get it into the market before your competitor doesBecause you to want to be cost effective.
Your business is growing exponentially but your resources can't cope with the growth and at the same time you want to be cost effective.Because you'd rather focus on mission-critical issues.
You've got a product to develop and you've got to get it into the market before your competitor doesBecause you want to hire the best of the talent.
Your business is growing exponentially but your resources can't cope with the growth and at the same time you want to be cost effective.
In today's globalized and networked economy, outsourcing has never been so easy or made so much business sense. The question is not "Why outsource?" but rather, "Why not?"
In today's globalized and networked economy, outsourcing has never been so easy or made so much business sense. The question is not "Why outsource?" but rather, "Why not?"
By outsourcing, you can:
1. Reduce overheads, free up resources
2. Avoid capital expenditure
3. Improve efficiency
4. Offload non-core function
5. Get access to specialized skills
6. Save on manpower and training costs
7. Reduce operating costs
8. Improve speed and service
9. Establish long-term, strategic relationships with world-class service providers to gain a competitive edge
10. Enhance tactical and strategic advantages
11. Focus on strategic thinking, process reengineering and managing trading partner relationships
12. Spread your risks
13. Provide the best quality services, products and people
14. Be reliable and innovative
15. Provide value-added services
16. Increase customer satisfaction
17. Avoid the cost of chasing technology
18. Leverage the provider's extensive investments in technology, methodologies and people
19. Benefit from the provider's expertise in solving problems for a variety of clients with similar requirements.
20. Focus scarce resources on time-critical projects such as application reengineering
21. Obtain needed project management and implementation consulting expertise, along with access to best practices and proven methodologies
22. Reduce the risk of technological obsolescence and increase efficiency by consolidating and centralizing functions
23. Keep pace and minimize the impact of rapid changes in applications and standards
24. Extend the reach to more trading partners quickly and efficiently
25. 25. Reduce the overall IT management burden while retaining control of strategic decision making.
Our clients cite many strategic benefits from business process outsourcing - improved performance, profitability, and shareholder value. More specifically, these benefits include:
Achieve cost reductions
Through reengineering, process improvements, and advanced technologies, we eliminate unnecessary operating costs while reducing and bringing other administrative costs under better controlFocus on company's core business
Management is freed up to focus more time, energy, and resources on building the company's core businesses - as we assume full responsibility for managing the day-to-day back-office operations.Improve service quality
We organize and manage the business processes with a view to providing a higher level and quality of services to the business units, subsidiaries, and other users throughout the company.Maintain competitive edge
We enable management to focus on building a more competitive business, and provide the supporting systems and services to help companies compete more effectively in the global marketplace.Obtain outside expertise
Our firm's top business, industry, and technical specialists provide management with valuable guidance and skills which are our core competencies and which the company may not have in-house.Meet changing customer demands
Our outsourcing teams provide management with flexible and scalable services to meet their customers' changing requirements, and to support company moves, consolidations, and acquisitions.Gain access to advanced technology
We design and implement leading-edge enterprise systems to support the business processes, and we manage the technology infrastructure with lower capital investments and training costs.Achieve revenue enhancements
By outsourcing non-core processes, management can focus on increasing sales and market share, developing new and improved products, expanding into new markets, and enhancing customer service.Make continuous improvements in process
We design, build, and manage the business processes to operate better, faster, and less expensively, and we work with clients to make continuous improvements in process effectiveness and efficiency.Achieve world-class standards/benchmarks
We reengineer business processes to incorporate the best-in-class practices of the world's leading companies, and we use performance measures and benchmarking to improve performance and costs.Gain greater internal flexibility
Through outsourcing, management can focus on more strategic issues and other important company initiatives, and has more flexibility to assign staff and allocate resources to higher-value projects
We combine the right people, processes, and cutting edge technologies to help you reduce your costs and achieve competitive advantage through our innovative business process outsourcing programs. We provide companies with winning business process outsourcing (BPO) solutions to allow you to focus on your core business and gain maximum efficiency.
We offer you expertise and knowledge of its outstanding management team and global network of BPO centers to help your company make the growth process run smoothly. We help many organizations address various business issues such as cost reductions, customer satisfaction, customer retention and operational efficiencies, among others.
Focus on company's core business
Management is freed up to focus more time, energy, and resources on building the company's core businesses - as we assume full responsibility for managing the day-to-day back-office operations.Improve service quality
We organize and manage the business processes with a view to providing a higher level and quality of services to the business units, subsidiaries, and other users throughout the company.Maintain competitive edge
We enable management to focus on building a more competitive business, and provide the supporting systems and services to help companies compete more effectively in the global marketplace.Obtain outside expertise
Our firm's top business, industry, and technical specialists provide management with valuable guidance and skills which are our core competencies and which the company may not have in-house.Meet changing customer demands
Our outsourcing teams provide management with flexible and scalable services to meet their customers' changing requirements, and to support company moves, consolidations, and acquisitions.Gain access to advanced technology
We design and implement leading-edge enterprise systems to support the business processes, and we manage the technology infrastructure with lower capital investments and training costs.Achieve revenue enhancements
By outsourcing non-core processes, management can focus on increasing sales and market share, developing new and improved products, expanding into new markets, and enhancing customer service.Make continuous improvements in process
We design, build, and manage the business processes to operate better, faster, and less expensively, and we work with clients to make continuous improvements in process effectiveness and efficiency.Achieve world-class standards/benchmarks
We reengineer business processes to incorporate the best-in-class practices of the world's leading companies, and we use performance measures and benchmarking to improve performance and costs.Gain greater internal flexibility
Through outsourcing, management can focus on more strategic issues and other important company initiatives, and has more flexibility to assign staff and allocate resources to higher-value projects
We combine the right people, processes, and cutting edge technologies to help you reduce your costs and achieve competitive advantage through our innovative business process outsourcing programs. We provide companies with winning business process outsourcing (BPO) solutions to allow you to focus on your core business and gain maximum efficiency.
We offer you expertise and knowledge of its outstanding management team and global network of BPO centers to help your company make the growth process run smoothly. We help many organizations address various business issues such as cost reductions, customer satisfaction, customer retention and operational efficiencies, among others.
Focus on company's core business
Management is freed up to focus more time, energy, and resources on building the company's core businesses - as we assume full responsibility for managing the day-to-day back-office operations.Improve service quality
We organize and manage the business processes with a view to providing a higher level and quality of services to the business units, subsidiaries, and other users throughout the company.Maintain competitive edge
We enable management to focus on building a more competitive business, and provide the supporting systems and services to help companies compete more effectively in the global marketplace.Obtain outside expertise
Our firm's top business, industry, and technical specialists provide management with valuable guidance and skills which are our core competencies and which the company may not have in-house.Meet changing customer demands
Our outsourcing teams provide management with flexible and scalable services to meet their customers' changing requirements, and to support company moves, consolidations, and acquisitions.Gain access to advanced technology
We design and implement leading-edge enterprise systems to support the business processes, and we manage the technology infrastructure with lower capital investments and training costs.Achieve revenue enhancements
By outsourcing non-core processes, management can focus on increasing sales and market share, developing new and improved products, expanding into new markets, and enhancing customer service.Make continuous improvements in process
We design, build, and manage the business processes to operate better, faster, and less expensively, and we work with clients to make continuous improvements in process effectiveness and efficiency.Achieve world-class standards/benchmarks
We reengineer business processes to incorporate the best-in-class practices of the world's leading companies, and we use performance measures and benchmarking to improve performance and costs.Gain greater internal flexibility
Through outsourcing, management can focus on more strategic issues and other important company initiatives, and has more flexibility to assign staff and allocate resources to higher-value projects
We combine the right people, processes, and cutting edge technologies to help you reduce your costs and achieve competitive advantage through our innovative business process outsourcing programs. We provide companies with winning business process outsourcing (BPO) solutions to allow you to focus on your core business and gain maximum efficiency.
We offer you expertise and knowledge of its outstanding management team and global network of BPO centers to help your company make the growth process run smoothly. We help many organizations address various business issues such as cost reductions, customer satisfaction, customer retention and operational efficiencies, among others.
Focus on company's core business
Management is freed up to focus more time, energy, and resources on building the company's core businesses - as we assume full responsibility for managing the day-to-day back-office operations.Improve service quality
We organize and manage the business processes with a view to providing a higher level and quality of services to the business units, subsidiaries, and other users throughout the company.Maintain competitive edge
We enable management to focus on building a more competitive business, and provide the supporting systems and services to help companies compete more effectively in the global marketplace.Obtain outside expertise
Our firm's top business, industry, and technical specialists provide management with valuable guidance and skills which are our core competencies and which the company may not have in-house.Meet changing customer demands
Our outsourcing teams provide management with flexible and scalable services to meet their customers' changing requirements, and to support company moves, consolidations, and acquisitions.Gain access to advanced technology
We design and implement leading-edge enterprise systems to support the business processes, and we manage the technology infrastructure with lower capital investments and training costs.Achieve revenue enhancements
By outsourcing non-core processes, management can focus on increasing sales and market share, developing new and improved products, expanding into new markets, and enhancing customer service.Make continuous improvements in process
We design, build, and manage the business processes to operate better, faster, and less expensively, and we work with clients to make continuous improvements in process effectiveness and efficiency.Achieve world-class standards/benchmarks
We reengineer business processes to incorporate the best-in-class practices of the world's leading companies, and we use performance measures and benchmarking to improve performance and costs.Gain greater internal flexibility
Through outsourcing, management can focus on more strategic issues and other important company initiatives, and has more flexibility to assign staff and allocate resources to higher-value projects
We combine the right people, processes, and cutting edge technologies to help you reduce your costs and achieve competitive advantage through our innovative business process outsourcing programs. We provide companies with winning business process outsourcing (BPO) solutions to allow you to focus on your core business and gain maximum efficiency.
We offer you expertise and knowledge of its outstanding management team and global network of BPO centers to help your company make the growth process run smoothly. We help many organizations address various business issues such as cost reductions, customer satisfaction, customer retention and operational efficiencies, among others.